Return Policy

We offer a 30-day return period, meaning you have up to 30 days from the date you receive your order to submit a return request.

To qualify for a return, the item must be returned in its original condition—unused, unworn, with all tags attached, and in the original packaging. You must also provide proof of purchase, such as a receipt or order confirmation.

To initiate a return, please email us at lauraerfieldsutt@gmail.com. Approved returns should be sent to the following address: [INSERT RETURN ADDRESS].

Once your return request has been approved, we will provide a return shipping label along with detailed instructions on how and where to send your package. Returns sent without prior authorization will not be accepted.

If you have any questions regarding returns, feel free to contact us at lauraerfieldsutt@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If you receive an item that is damaged, defective, or different from what you ordered, contact us immediately so we can review the issue and resolve it promptly.

Non-Returnable Items

Certain products are not eligible for return, including:

• Perishable goods such as food, flowers, or plants

• Customized or personalized items

• Personal care and beauty products

• Hazardous materials, flammable liquids, or gases

If you are unsure whether your item can be returned, please contact us for clarification.

Please note that sale items and gift cards are non-refundable and cannot be returned.

Exchanges

If you would like a different item, the quickest option is to return the original product. Once the return has been approved, you can place a new order for the replacement item.

European Union Customers

For orders delivered to countries within the European Union, customers have the right to cancel or return their purchase within 14 days of receiving it, without providing a reason.

Returned items must be in their original condition, unworn or unused, with tags attached, in the original packaging, and accompanied by proof of purchase.

Refunds

After we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at lauraerfieldsutt@gmail.com.